4 Options for presales documents:
- Distribute only App Pack
- DS64i Bundle App pack
- Scope of Work
- Block of Hours contract
DISTRIBUTE ONLY APP PACK (Live on DRD site 2/15)
- Always required for Empower, but can be used for other platform IF the customer will use Distribute onIy
- Replaces current Empower App pack
- Presales not required, but available on request
- 2 hours PS MUST be sold for customer initial set up and operator training
- Additional 2 hours PS must be sold if customer will use digital functions (email, SMS, Portal) from the Distribute platform only
- Completed app pack required for order
DS64i Bundle App pack:
- Can be used for other folder/inserters if the project and data meet the defined app pack criteria
- Only EVOLVE can be used as the platform (to enable Automate)
- Same rules/criteria apply as before
- data testing recommended but not required
- Data samples must comply with defined requirements. District is responsible for communicating app pack requirements to the customer.
STATEMENT OF WORK OR BLOCK OF HOURS CONTRACT
Any Impress platform that is NOT distribute only will require either a Scope of Work (SOW) or a Block of hours contract (BHC)
- SOW or BHC to be provided by Presales Solutions engineer
- SOW projects are fixed price professional services solutions and require complete project details and data samples for all documents included in the scope. Requirements or data not specifically defined within the scope will not be included in project delivery.
- The professional services team will configure the Impress platform according to requirements defined in the Scope.
- Projects that do not have fully defined requirements; or where all data has not been tested will be sold with a BHC.
- BHC projects are estimates for professional services required based on information provided during the presales engagement.
- BHC is not a guarantee of price
- PS hours exceeding estimate will require purchase of additional professional services to complete the project.
- Estimate for product, professional services and project management pricing to be provided by Presales Solutions engineer